Recently a Wall Street Journal article noted “A sweeping transformation of medicine has begun that will rival in importance the introduction of anesthesia or the discovery of the germ basis of infectious disease. It will change how patients and physicians interact. It will change medical research and therapy. “Sick care”—the current model of waiting for you to get sick and then trying to alleviate symptoms and make you well—will become true “health care,” where prevention is the mantra and driving force. Welcome to the world of digital medicine.”
A new smartphone app that enables patients to provide immediate feedback on their experiences at the Derald H. Ruttenberg Treatment Center of The Tisch Cancer Institute is helping The Mount Sinai Hospital continue its efforts to provide exceptional care.
The app works this way: Upon arrival at the Ruttenberg Treatment Center, patients are asked to provide their cell phone numbers as they fill out their paperwork. Then the technology prompts them with a text message asking them to take a brief survey on their smartphones after they leave.