Mount Sinai Queens Awarded for Improving the Patient Experience

Mount Sinai Queens Awarded for Improving the Patient Experience

From left: Deirdre Varona, Director, Environmental Service and Linen; Hoda Farghaly, Patient Ambassador, Environmental Service; Regina Censullo, MBA, Consultant, Labor Management Project; Caryn A. Schwab; Judy Trilivas, RN, MA, Vice President, Operations; Kyeong-Hwa Kim, RN, Clinical Nurse Manager; Claudine Brown, RN, Clinical Nurse Manager; and Kara Gelb, Consultant

Mount Sinai Queens was recently named a 2015 Success Story Award® winner—one of only 15 recipients nationwide—by Press Ganey Associates, Inc., for measurably improving the patient experience. The award recognized sustained improvements over the last three years in several areas, including nursing communications, responsiveness, cleanliness, and pain management. Caryn A. Schwab, Executive Director, Mount Sinai Queens, attributes this success to the “Mount Sinai Queens Way”—a culture of caring that emphasizes listening to patients and colleagues, acting on patient feedback, and always making patient care the top priority—that was developed from surveys asking staff to describe Mount Sinai Queens. Responses such as, “kind-hearted” and “team players” became the foundation of the “Mount Sinai Queens Way.”

Introducing NextStep Carrier Screening, the Most Comprehensive Panel Available

Introducing NextStep Carrier Screening, the Most Comprehensive Panel AvailableThe Mount Sinai Genetic Testing Lab, housed in the Department of Genetics and Genomic Sciences and led by Executive Director Lisa Edelmann, worked closely with clinical geneticists who see patients for rare diseases, as well as the bioinformatics team at the Icahn Institute for Genomics and Multiscale Biology at Mount Sinai, to create a line of new tests that help inform couples of their risk of having a child with a genetic disorder. Read more

Observing World AIDS Day

Staff from the Mount Sinai Institute for Advanced Medicine’s Peter Krueger Clinic Care Coordination Program distributed giveaways and HIV information and provided HIV testing at Mount Sinai Beth Israel.

Staff from the Mount Sinai Institute for Advanced Medicine’s Peter Krueger Clinic Care Coordination Program distributed giveaways and HIV information and provided HIV testing at Mount Sinai Beth Israel.

In honor of World AIDS Day on Tuesday, December 1, the Mount Sinai Institute for Advanced Medicine teamed with the Gay Men’s Health Crisis to present “World AIDS Day: Focus on the Transgender Community” at Mount Sinai West. The event featured speaker Octavia Y. Lewis, MPA, Patient Services Manager, Community Healthcare Network, and a performance by Tony Award winner Michael Cerveris and the musical group Loose Cattle. Among other activities: information booths and HIV testing were available at Mount Sinai West and at the Peter Krueger Clinic at Mount Sinai Beth Israel; The Mount Sinai Hospital distributed literature on Pre-Exposure Prophylaxis (PrEP), Post-Exposure Prophylaxis (PEP), and other HIV-related material; and the Mount Sinai Comprehensive Health Program-Downtown conducted additional HIV testing.

Cardiac Catheterization Lab Sets Record for Excellence

Cardiac Catheterization Lab Sets Record for Excellence

Samin K. Sharma, MD, Director of Clinical and Interventional Cardiology, The Mount Sinai Hospital; and Annapoorna Kini, MD, Director of the Cardiac Catheterization Laboratory at The Mount Sinai Hospital

For the 17th consecutive year, The Mount Sinai Hospital’s Cardiac Catheterization Laboratory or its interventionists have received the highest two-star safety rating from the New York State Department of Health (NYSDOH) for percutaneous coronary interventions (PCI), also known as angioplasty. PCI—one of the most common procedures for patients with coronary artery disease—opens blocked arteries and restores normal blood flow to the heart.

Mount Sinai’s exceptional ratings appeared in NYSDOH’s recently released report on the risk factors associated with PCI at 60 hospitals across New York State from December 1, 2009, through November 30, 2012. The NYSDOH report is designed to help patients make better decisions about their care based upon a statistical review of each hospital’s data. Read more

Using 3D Print Technology to Restore a Child’s Nose

Using 3D Print Technology to Restore a Child’s Nose

Tal Dagan, MD, hugs his patient, Dallan Jennet.

For the first time in the United States, a patient has undergone a complex and intricate series of surgical procedures to implant a fully functional, three-dimensional (3D) printed “model” of a human nose. New York Eye and Ear Infirmary of Mount Sinai surgeons Tal Dagan, MD, Associate Adjunct Surgeon, and Grigoriy Mashkevich, MD, Assistant Professor of Otolaryngology, Division of Facial Plastic and Reconstructive Surgery, performed the operations on Dallan Jennet, a 14-year-old boy from the Marshall Islands. Dallan’s face was disfigured at the age of 9 after he fell onto a live power line, severely burning his entire face and losing his nose.

“The procedure is akin to a ‘nose transplant’ in that we were able to replace the nose with a functional implant,” says lead physician Dr. Dagan. “This procedure may be a breakthrough in facial reconstruction because the patient will never have to deal with the standard issues of transplantation, such as tissue rejection or a lifetime of immunosuppressive therapies.” Read more

Enhancing the Understanding Of Spirituality and Health

Enhancing the Understanding Of Spirituality and Health

Leaders of the Center for Spirituality and Health, in front of the “Tree of Blessings,” which holds patient-written prayers

Icahn School of Medicine at Mount Sinai has created a new Center for Spirituality and Health that will develop clinical, educational, and research activities to enhance the understanding of the role spirituality plays in the prevention of, and recovery from, illness. The Center, which is an outgrowth of the Mount Sinai Health System Department of Spiritual Care and Education, will also lead a variety of initiatives that support religious expression, promote mutual respect, and encourage open dialogue. Read more

Gifts for Oncology Patients

Gifts for Oncology Patients

From left: Archimedes Bibiano, Child Life and Creative Arts Therapy Department Relaxation Instructor, Mount Sinai Health System; Foundation Officer Anna Green; Madeline Green; and Sarah Yazdian, MA, LCAT, Senior Creative Arts Therapy Coordinator, Mount Sinai Health System.

For the 19th consecutive holiday season, The Shakira Hyman Foundation has donated toys and other gifts to pediatric and adult oncology patients at The Mount Sinai Hospital. The foundation, created by Madeline Green in honor of her late daughter Shakira, recently delivered toys to the Child Life Zone at Kravis Children’s Hospital at Mount Sinai.

The Benefits of Home Sleep Testing

Neomi Shah, MDObstructive sleep apnea (OSA) is an exceedingly common sleep disorder. It is estimated that one in five adults in the United States have OSA. OSA has been linked to many health conditions including high blood pressure, heart disease, and stroke.

OSA was traditionally diagnosed using an in-laboratory sleep test requiring the patient to spend the night in a sleep center. It is an expensive test necessitating special equipment, dedicated software for data processing, and trained technicians to conduct and score the sleep test. Subsequently, a sleep medicine provider interprets the data and provides a diagnosis and treatment plan. Under this model, OSA has been vastly under diagnosed. Read more

Update on Bias and Racism

David Muller, MD

David Muller, MD

Over the past year there has been an increased urgency surrounding issues related to bias and racism in society at large, within our own medical school and health system and, tragically, for some of us in our own lives and families.

We’re sending this note to update the Sinai community on our ongoing efforts to eliminate bias and racism at the Icahn School of Medicine at Mount Sinai and our health system. We also want to acknowledge the extraordinary and meaningful work that our students are doing to bring these issues to light. As has always been the case, it is our students who are leading the charge, and who are determined to effect change both locally and globally. In particular, the Anti-Racism Coalition (ARC) and the LGBTQ student groups have inspired much of this work. Read more

A Promising New Treatment for Sleep Apnea

Fred Lin, MD

Fred Lin, MD, Chief of the Division of Sleep Surgery at the Mount Sinai Health System, left, and Boris Chernobilsky, MD, Director of the Division of Sleep Surgery at Mount Sinai Beth Israel, are pioneering new surgery for sleep apnea.

Physicians at the Mount Sinai Health System are among the first in New York State to offer a promising new surgical treatment for people with moderate-to-severe obstructive sleep apnea, a common disorder characterized by the recurrent narrowing and closing of a person’s upper airway during sleep. Moderate-to-severe sleep apnea—defined as 15 or more episodes of disturbed airflow per hour—is often associated with excessive daytime sleepiness and an increased risk for diabetes and heart disease. Read more